Your rights under the General Data Protection Regulation
Although Lunar-ibis is based in Australia, we are committed to protecting the privacy of all individuals, including those residing in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) for users accessing our website from the EEA.
Lunar-ibis acts as the data controller for personal information collected through this website. Our contact details are:
Email: [email protected]
Address: Level 4, 125 Collins Street, Melbourne VIC 3000, Australia
We process personal data under the following legal bases:
If you are a resident of the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you, along with information about how we use it.
You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or significantly affect you.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt. In some cases, we may need to verify your identity before processing your request.
There is no fee for exercising these rights, although we may charge a reasonable fee for manifestly unfounded or excessive requests.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose for which it was collected.
When personal data is no longer required, we will securely delete or anonymise it.
As an Australian-based company, your personal data may be transferred to and processed in Australia. We take appropriate safeguards to ensure that your personal data remains protected in accordance with GDPR requirements.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures are regularly reviewed and updated as necessary.
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and will also report the breach to the relevant supervisory authority as required by GDPR.
If you are not satisfied with how we handle your personal data or your exercise of rights, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your residence or place of work.
For any questions or concerns regarding GDPR or this policy, please contact us:
Email: [email protected]
Address: Level 4, 125 Collins Street, Melbourne VIC 3000, Australia